- Home
- Comparisons
- Good Old CRM vs Capsule Comparison
Good Old CRM vs Capsule Comparison
Good Old CRM costs less and focuses on the normal CRM cycle: manage clients, track deals, schedule follow-ups, store files, review reports, and work with a small team. Capsule is a small-business CRM with contacts, opportunities, projects, email connections, integrations, and AI features.
Price comparison
- Good Old CRM Pro: €79/user/year
- Capsule Starter: $216/user/year
- Capsule Growth: $432/user/year
- Capsule Advanced: $648/user/year
- Capsule Ultimate: $864/user/year
Capsule also offers a free plan for two users and up to 250 contacts. Capsule pricing, Capsule pricing guide.
Feature comparison
| Feature | Good Old CRM | Capsule |
|---|---|---|
| Contact management | Yes | Yes |
| Sales pipeline | Yes | Yes |
| Activities and tasks | Yes | Yes |
| Calendar | Yes | Yes |
| Recurring activities | Yes | Available through task features |
| Custom fields | Yes | Yes, limits vary by plan |
| Projects | No separate module | Yes |
| Reports | Included in Pro | Basic or advanced by plan |
| Smart AI commands | Yes | Different AI tools by plan |
| AI-assisted imports | Yes | AI and import tools available |
| Email sync | No | Available |
| Shared mailbox | No | Available |
| Workflow automation | Limited | Available on Growth and above |
| Multiple workspaces | Yes | Account and team structure |
| Local backups | Yes | Not an equivalent user-facing feature |
| Integrations | Limited | Wider integration support |
What users complain about
“Useful features require a higher plan”
G2’s review summary notes that some users are disappointed by missing features in the free edition, including workflow-related capabilities. Capsule’s own plan table places multiple pipelines, workflow automation, advanced reporting, email sync, and team controls above Starter. G2 review summary, Capsule plans.
How Good Old CRM addresses it
Good Old CRM has one paid level. Pro includes:
- Unlimited clients
- Reports
- Smart AI
- Multiple workspaces
- Team access
- Backups
- Cloud sync
- Calendar subscriptions
There is no need to move from Starter to Growth to unlock a second workspace or AI-assisted CRM changes.
Honest conclusion
Choose Capsule when email synchronization, shared mailboxes, projects, and integrations are important.
Choose Good Old CRM when those extras are not worth paying $216–$864 per user each year, but instead €79 each year.
